Our Promise & Policies
Our Promise & Policies
At Prophetic Impressions, we believe every piece you wear should remind you of your purpose and inspire you to walk boldly in your journey. Our promise is to handcraft each design with care, prayer, and intentional artistry—creating sentimental and high-quality jewelry that carries meaning.
Below you’ll find our store policies so you can shop confidently, knowing we’re here to serve you with excellence.
📦 Shipping Policy
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Processing Time: All orders ship within 3-5 business days. During holidays or busy seasons, please allow an extra 1–2 days.
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Shipping Methods: We offer Standard, Priority, and Express shipping options at checkout.
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Estimated Delivery:
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Standard: 3–7 business days (domestic)
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Priority: 2–4 business days
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Express: 1–2 business days
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Free Shipping: Enjoy free shipping on orders over $75 up to $300—our gift to thank you for supporting handmade artistry.
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International Orders: We currently ship to select countries. Delivery times vary (2–4 weeks typical). Customers are responsible for any customs fees.
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Tracking: You’ll receive a tracking number by email once your order ships.
🔄 Returns & Exchanges
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Returns are accepted on unworn items within 14 days of delivery.
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Earrings must be in original packaging due to hygiene reasons.
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Custom or personalized orders are final sale.
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Customers are responsible for return shipping costs unless the item arrives damaged or defective.
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To request a return or exchange, please email us at [your email] within 14 days.
💵 Discount Policy
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Discount codes cannot be combined with other offers.
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Codes apply once per customer per order.
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Discounts exclude sale items and custom orders.
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Discount codes are valid for 30 days after being issued.
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Free shipping discount applies only to orders up to $300.
🛡 Order Issues & Damages
If your order arrives damaged or incorrect:
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Please email us at [your email] within 5 days of delivery.
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Include photos of the damaged item and packaging.
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We’ll replace or refund eligible orders promptly.
📜 Privacy & Security
Your privacy is important to us. We collect your contact and shipping information solely to process your order and keep you updated. We never sell or share your information with third parties. Our website uses secure encryption to protect your personal data.
🙏 Our Blessing
Thank you for supporting handmade artistry and joining our community. May each piece remind you of your unique calling and the beauty you carry into the world.
